Archive for June, 2007
Secrets to making your customers happy - prioritize and outsource, including your blog
Stephen Covey said it to great applause. That you’re most effective when you properly prioritize your time. And the way I remember it, his proposition seemed intellectual and complex…that big box divided into four sections with so much explanation for each! But the gist was, do important and urgent things first.
He’s right, of course. And […]What the heck is Web 2.0 and why should you care?
Every other headline these days features “Web 2.0″ and many of us just let our eyes glaze over. Here’s another software thing I’m supposed to “get” (we might think) but I don’t have time!
Just think of it this way: when you see Web 2.0 they’re talking about helping your prospects and customers interact with you […]